Transport Service Provider Terms & Conditions PEGΛSVS Logistics Platform

Effective Date: October 1, 2025

1. Overview

These Terms and Conditions ("Terms") govern your access to and use of the PEGΛSVS Transport Logistics Platform ("Platform"). By registering as a Transport Service Provider ("Provider"), you agree to be bound by these Terms.

Key Definitions

  • Platform: The PEGΛSVS Transport Logistics system including all websites and apps
  • Provider: You - the registered transport service operator
  • User: Corporate clients requesting services through the Platform
  • PEGΛSVS Wallet: Digital wallet where your earnings are held pending service verification

2. Registration Requirements

Eligibility Criteria

  • Minimum 21 years of age
  • Valid driver's license for service category
  • Vehicle meeting our safety standards
  • Valid insurance coverage meeting local requirements
  • Successful background verification

Registration Process

You must:

  • Provide accurate, current, and complete information
  • Upload all required documentation
  • Complete any required training programs
  • Maintain confidentiality of your account credentials

3. Pricing & Payment Structure

Core Pricing Formula

Total Trip Cost = Base Rate + (Distance × Per KM Rate) + Commission

Vehicle Classifications & Rates

Vehicle Class Capacity Base Rate (KSH) Per KM Rate (KSH)
Class A (Economy) 3-4 passengers 2,500 30
Class A+ (Mid-Size) 5-7 passengers 3,500 40
Class B (Standard Van) 8-11 passengers 5,000 50

Commission Structure

  • Standard: 10% of vehicle payment
  • Corporate Account: 8% (volume discount)
  • Repeat Client: 6% (loyalty pricing)
  • Booking Coordination: KSH 500-1,000 per trip

PEGΛSVS Wallet System

Payment Hold Policy: All earnings are held in your PEGΛSVS Wallet and only disbursed after:

  • Customer confirmation of service completion
  • Quality assessment based on feedback
  • Platform verification via GPS tracking
  • Resolution of any disputes

4. Provider Obligations

Service Standards

  • Maintain professional, courteous, and safe service
  • Keep vehicle in roadworthy condition
  • Comply with all applicable laws and regulations
  • Adhere to platform guidelines and policies
  • Maintain appropriate insurance coverage

Service Availability

  • You determine your own availability
  • No minimum service guarantees
  • Excessive request rejections may affect your rating

Quality Control

Your service quality is monitored through:

  • User ratings and reviews
  • GPS tracking and service monitoring
  • Periodic quality assessments

Recurring quality issues may result in remedial training or suspension.

5. Termination

By Provider

  • May terminate with written notice
  • Must complete pending services
  • Outstanding payments processed after verification

By Company

We may suspend or terminate for:

  • Violation of these Terms
  • Fraudulent activity
  • Safety concerns
  • Consistent low ratings
  • Failure to maintain eligibility

Limitation of Liability

You acknowledge you are an independent contractor, not an employee. You must maintain your own insurance and agree to indemnify PEGΛSVS from claims arising from your services.

Acceptance of Terms

By clicking "I Agree" or using the Platform, you acknowledge you have read, understood, and agree to be bound by these Terms.

Legal Document

Quick Reference

  • Payment Hold: 24-48h verification
  • Minimum Rating: 4.0 required
  • Commission: 6-10% per trip

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